Student Complaints

Mitchell Technical Institute recognizes that there may be conditions that are in need of improvement and that students and others should have some means by which their concerns may be effectively expressed, considered, and dealt with fairly. Such means can do much to maintain harmonious relationships between the Institute and the students and community.

MTI desires that all types of complaints be handled informally at the level closest to the origin of the complaint, but that channels be provided for filing official complaints when resolution is not achieved. MTI will follow approved policies and procedures for handling complaints.

To file an official complaint or appeal with the Institute, please refer to Policy MTI 1045.
To file a grievance alleging a violation of federal and state civil rights laws, rules and regulations, please refer to Policy MTI 1046.

For all complaints, the first course of action must be to try to resolve the complaint directly with MTI through informal or formal processes. If the matter is not resolved through formal processes outlined in Policies 1045 or 1046, you may choose to file a complaint at the state level. See the MTI website under the About MTI tab and Complaints link for information on how to file a complaint at the state level.