SPCM 140 Health Communication
This course is a comprehensive guide to learning essential communication skills that will prepare students for success as healthcare professionals. There are multiple patient components to effective communication in a healthcare setting: diversity of patients and their experiences; healthcare literacy with techniques to assess and evaluate patient education and improve patient compliance; caring for patients with mental and physiologic illnesses; and recognizing language barriers and how to overcome many barriers to communication. The various communication styles used today will be discussed and the delivery method required for various situations. This course will use a broad range of examples, role plays, and scenarios from healthcare fields for mastering communication skills.