/Institutions/Mitchell-Technical-Institute/json/2019-2021/Catalog-and-Student-Handbook-local.json

/Institutions/Mitchell-Technical-Institute/json/2019-2021/Catalog-and-Student-Handbook.json

Student Complaints

Mitchell Technical Institute recognizes that there may be conditions that are in need of improvement and that students and others should have some means by which their concerns may be effectively expressed, considered, and dealt with fairly.  Such means can do much to maintain harmonious relationships between the Institute and the students, employees, and community.
 
MTI desires that all types of complaints be handled informally at the level closest to the origin of the complaint, but that channels be provided for filing official complaints when resolution is not achieved.  MTI will follow approved policies and procedures for handling complaints.  (Students wishing to file an official complaint or appeal with the Institute should refer to Policy MTI 1045.  Students wishing to file a grievance alleging a violation of federal or state civil rights laws, rules, and regulations should refer to Policy MTI 1046.)
 
For all complaints, the first course of action must be to try to resolve the complaint directly with MTI through informal or formal processes. To formally file a complaint, please submit the Complaint Intake Form.